Help & support
How to do things in the app, and answers to common questions. Can't find yours? Email us. For what the app does, see Features.
Getting started
What's a path, a step and a drill?
A path is your plan, in steps. You start at step 1, and the next step opens once you've learned the one you're on.
A step is what you're training now: a few drills, run as one session. A step's drills come in one or more lists, done in any order. A drill is one skill you track — for example “Dink cross-court” — measured as a success rate, count, minutes, rating or score, with an optional target.
A session is one practice, logged: fill in how each drill went, and after a few sessions the app can tell a drill is solid, and a list learned. Prefer your own plan? Any list works on its own — build one in Library. In the app, Account → Support → How the app works explains the same in a minute.
I'm new. Where do I start?
Use “Find my path”: answer a few questions — your level, what you played before, what you want to work on, and (if you've played) a quick rating of your skills — and the app recommends a starting path. Your skill ratings start your training card, and if you pick All-around the path starts with your lowest skill. It opens by itself the first time, and you can reopen it any time from Library → Find my path.
Tap “Start this path” and its first session opens right away. After that, the path lives on Home.
How do I pick a list or path to train?
Open Library, find a list or path (search, or filter by owner, kind and tags) and open it. On a path, tap “Start this path”. On a list, open the … menu → Stage → Training.
Or on Home tap Add and pick from “Add to Training”. Whatever is in Training shows on Home.
Why is Home empty?
Home shows only what's in Training. Start a path, or move any list to Training (Library → the list's … menu → Stage → Training), and it appears on Home.
Do I need a partner?
No. Many drills are solo — wall work, serves, footwork. Search the Library for what fits your setup, or create your own drills.
How do I get the app on my phone?
On Android, install Pickleball Tracker & Drills from Google Play, then sign in with your email.
On iPhone, open app.learnpickleball.win in Safari and tap Share → Add to Home Screen — it runs like an app. The native iPhone app is on the way.
Your training is the same on every phone and browser you sign in on.
Is the app free?
Yes — drills, lists, paths, logging and personal records are free. Paid plans add things like smart training, advanced stats, more history and coaching tools. See Plans & billing below.
Training & sessions
How do I start a session?
On Home, tap a list's Start button (or the play button, which starts the top one). You can also open a list and tap “Start today's session”.
Tap a list's name instead to check today's drills first — nothing is logged until you tap “Start session”.
Should I log during practice or after?
Either. Count in your head and log after — “Same as last time” pre-fills a drill in one tap — or tally between drills with + Made and + Miss.
Can I log a session for an earlier day?
Yes. Go to Sessions, tap +, and in “Log a session” pick the list and the date it happened.
What is the session “Type”?
It says what kind of practice it was — Practice, Singles, Doubles, Tournament and so on. It adjusts how hard the targets are for that session.
What does “Unfinished session” on Home mean?
You logged something but left before the debrief. Tap Debrief to see what moved; your entries are already saved either way.
How do I fix or delete a session?
Open it from Sessions. Tap a drill to change its value, or use the … menu for Bulk edit (set tries for several drills at once) or Delete session.
Does the app work offline?
Not yet — saving needs a connection. If signal drops mid-session, your entries stay on screen; tap retry when you're back online.
Lists & paths
What do Up next, Training and Done mean?
They're stages for your lists and paths. Training shows on Home. Up next is saved for later. Done is for what you've learned or finished.
Logging a session on a list moves it to Training automatically. Change a stage from the list's … menu → Stage, or swipe the row in Library.
How do I take a list off Home?
Home shows what's in Training, so move the list (or path) out of Training:
1. Open Library and tap the Training filter — these are the items on your Home.
2. Swipe the list to the right and tap Stage, or tap its … and choose “Stage…”.
3. Pick Up next to keep it for later, or Done if you've finished it. “Remove from stages” takes it out of every stage.
It leaves Home right away. Its sessions, records and progress stay, and you can move it back to Training any time. On your own lists, the list's … menu → Stage does the same.
Why can I only train 3 lists and 1 path at a time?
That's the Free plan's limit for Training. Everything else can wait in Up next. Pro and Plus remove the limit. If a paid plan ends while you're over the limit, the app asks which ones stay in Training — nothing is deleted.
How does a path unlock its next step?
A step is done when every list in it is learned, and that unlocks the next one. A step with several lists takes them in any order; “Train this step” runs them together in one session of about six drills, shared between its lists: it opens on the first list, “Next list” moves you on, and one debrief at the end shows how far the step has come. Drills you haven't logged enough yet come first.
A finished step stays finished. If a list in it slips later, the next step stays open and the list shows “Refresh” and joins your next step session until a few good sessions bring it back.
When every step is done, the path suggests the next one: the path for the skill that's going rusty, with Start on it. Or tap Train it again for one session across all its lists, to keep it fresh.
Before you start a path, its page gives a rough time to finish it, such as “About 24 sessions · ~8 weeks at 3 a week”. Once you've started, it says roughly how many sessions are left at your own pace, and each list shows how many of its drills are solid.
Can I skip ahead in a path?
You can open and train any list at any time. The path just won't mark a step done until your results show it.
Already past a step? Open the path and tap Test out: one session with every drill of the step, and the drills you log at their bar count as mastered.
Creating your own
How do I create my own list or path?
Library → + (“Create new list or path”). Name it, choose List or Path, and pick its visibility. Then add drills to a list with “+ Add drill”, or lists to a path with “Add list to this path”.
How do I create a drill, and which scale should I pick?
Library → Drills → + (“Create new drill”), or “Create a new drill” while adding drills to a list.
Success rate is for “made out of tries” (7 of 10), Count for reps, Minutes for time, Rating for a 0–10 feel, Score pair for game scores. Distance is in meters.
How do I reorder or remove drills in a list?
Open the list and tap “Edit items”, then drag to reorder or remove a drill. Removing a drill from a list keeps its history.
Can I copy someone else's list and change it?
Not yet — only the owner can edit a list. You can build your own list from the same drills: create a list and add them with “+ Add drill”.
Targets, progress & learned
How do targets work?
A target is the number you're aiming for on a drill. Set it when you create or edit the drill. After a session the debrief may suggest raising it, easing off, or setting one — it only changes if you accept, and applies from your next session.
What does “learned” mean, and why isn't my list learned yet?
A drill is solid when it clears the bar: logged enough times, on target session after session across a span of days (one off session in any five is allowed), and not clearly dropping — not one good day. A list is learned when every drill has been logged enough and most of them (8 in 10) are solid.
The list shows how many drills are solid, such as “7/8 solid”, and a “next:” hint naming the drill that's furthest behind and what to do with it — for example, log it a few more times, or hit your target a few more sessions. The debrief names drills the moment they turn solid. The debrief after a first session only sets a baseline; it shows progress from the next one. The owner can adjust the bar in the list's … menu → Learned criteria.
What's the difference between Learned, Mastered and Done?
Learned is earned by your results (see above). Mastered is a drill you've marked as mastered, or tested out of — smart sessions then bring it back only now and then as a “Check-in”. Done is simply a stage you move a list to.
What's a personal best, and what does “Baseline set” mean?
A personal best is your best-ever result on a drill, celebrated in the debrief when you log it. The very first log of a drill is its baseline — there's nothing to compare against yet.
What does “Streak at goal” count?
Sessions in a row where that drill reached its target. Streaks at goal are per drill; there's no daily app-wide streak.
The Progress screen's “Week streak” is different: weeks in a row (Monday to Sunday) with at least one session, of any list.
Where do I see my progress?
Home → Progress (the card under Training, once you've logged a session) shows everything at once for the last 30 days, 90 days or all time: your average score in your first sessions against your latest, sessions, week streak and personal bests, then your drills grouped into Improving, Slipping and Other drills. Tap a drill to open it.
A drill needs two sessions in the range before it can be compared. How far back you can look follows your plan's history.
Open a drill or a list to see its own stats: all-time best, logged rate, streaks and a session-by-session chart. Trend, projection and consistency come with Pro.
How does the training card work?
The training card rates eight skills from your own logged results. Each skill is the average of the drills that train it, with recent sessions counting most; warm-ups and fitness drills don't count. Tap a skill to see which drills moved it, in skill points. It's a training rating, not a match rating.
One session gives a skill its first number; two sessions and a Skill check prove it. The Skill check is one fixed test drill per skill, the same for every player: it sets the skill's number, and your other drills move it as form, up to 5 points above it or 10 below. A skill needs a new check at least every 12 weeks to stay proven, so an easy drill can't carry a rating on its own. New numbers from a session show the next morning; a skill's first number, proof or comeback shows at once. Your overall unlocks with four proven skills; a skill still waiting on its check counts in it as 65 at most. It weighs the skills that matter most in doubles or singles — flip the format on the card. Once you have one, the card names your playing style (Touch Controller, Power Attacker, Counterpuncher…) from which skills stand out against your own average, so it says how you play, not how good you are.
Ratings track recent training, not lost skill. Past your usual gap between sessions a skill cools. After a grace of twice that gap (10 to 21 days) it slips a point a week, then two a week after two more weeks, and it never loses more than 15%. One session brings it back.
Your card leads the Today page; tap it for every skill. Its one line names what matters now: a skill that slipped (if it's measured from two sessions or more, and only for the first three weeks), one about to slip, the next skill to prove — while your overall is still locked, the one that rounds out your game — or a skill that clearly rose in the last two weeks. Its Train … today button (and Today's play button) opens today's session for a list with that drill, with the drill first. Prove your card starts a skill check: one fixed test drill for each skill that isn't proven yet, so your numbers compare from week to week.
Your card is yours: others see it only if you turn on Account → Public profile → “Show my training card”, and then only the overall, your playing style and the eight skill numbers — never your drills, sessions or what slipped.
Taking a break? Break days don't count toward slipping, up to three weeks in any 90 days. A skill you're not working on can be muted: it still counts, but the card won't flag it. A self-estimate fills a skill until your results measure it; after four weeks it stays as an older estimate, still in your estimated overall, until a result rates the skill for real.
Why does my card stop at 93?
Above 85 a skill climbs more slowly, and ratings from logged results top out at 93. Your results say how you do on the drills you picked; they can't tell a touring pro from a strong club player on easy targets, so the top of the scale is kept for players we verify.
If you believe your level is above 93 (a high DUPR, tournament results, a coach who can vouch for you), email us at [email protected] from the address you sign in with. Once we verify it, your card can go up to 100 and shows Verified.
How do badges work?
Badges come from what you log, and once earned a badge stays, even if you delete the session that earned it. Your best three sit on your training card; tap All for the whole collection, with how far along the next one is.
Training days: your first day, then 10, 25, 50, 100, 250, 500 and 1,000 different days you trained (two sessions on one day count once). Shots: 5, 25 and 100 different days you trained a shot, such as dinks or drops. Dates: training on New Year's Day, National Pickleball Day (August 8), Halloween, Christmas Day or December 31, once a year each. Challenges: each monthly challenge goal you reach.
Skill badges (Kitchen Specialist, Reset Specialist, Quick Hands and the rest) come in Bronze, Silver, Gold and Elite and are earned on a skill's Skill check drill (a test needs 10 or more tries): Bronze for one test at the tier's success rate; Silver for that rate again a week or more after an earlier test; Gold and Elite for the rate across your last six weeks of tests together (40+ balls on 2+ days for Gold; 60+ balls on 3+ days for Elite, with no day far below it). One lucky day can't make Elite, and you earn at most one new tier of a skill per day. They measure execution in that drill, not your rating as a player. On the Badges screen, Train beside a skill opens today's session with its drill first.
Badges a session earns show in its debrief; any others you haven't seen yet are summed up there in one line, and every new one has a New mark on the Badges screen. Tap Share beside a new badge in the debrief, or tap any earned badge on the Badges screen, to share it as an image: the badge, the numbers that earned it, the date and your username (or no name), as a Story or a Post.
To show your badges on your public profile, turn on Account → Public profile → “Show my badges”. Off by default.
How do monthly challenges work?
Every month there is one challenge per shot, and its goal is yours: a little under what you logged of that shot in your last two active months, and never under half your best month of the last six, so a normal month clears it. A shot you haven't trained yet gets a starter goal, such as 500 dinks or 300 drops, or twice what you logged of it last month if that's less. Open Progress → Challenges and join the ones you want to follow: they lead the screen with a progress bar and Train, and show on Progress.
Shots are counted from your logged results: the tries on drills logged as made out of tried, and the number on drills logged as a count. Drills logged in minutes, ratings or scores don't add shots. Every shot you log that month counts, also before you joined.
Reach a goal before the month ends and you earn that challenge's badge, joined or not. You can leave a challenge and join it again at any time; your count is kept. A challenge you joined stays under Earlier months, finished or not.
Smart training
What is Smart training?
Instead of every drill every time, a smart list picks a handful per session — what you haven't trained lately and what needs work, mixed across skills. Mastered drills come back now and then as check-ins.
Each picked drill says why it's up — “Behind · avg 42%”, “Due · 6 days”, “Slipping”, “New”, “For variety”, “Warm-up win” — on the pre-practice check and in the session until you log it. A Skill check that's due (about every nine weeks) takes the first slot, marked “Skill check”.
Turn it on in the list's … menu → Edit → Smart training, and set “Drills per session”. Smart training comes with Pro.
Not happy with today's drills?
Tap “Shuffle drills” for a different pick, or “Show all N drills” to see the whole list.
Why does my session say “Smart sessions are paused”?
Your plan no longer includes smart training, so the session shows every drill. Your list settings are kept and smart sessions resume if you upgrade again.
Finding content
How do I find lists, paths and drills?
Library → search by name. Filter by Owner to see everything by one author, by kind (lists or paths) or by tags. Switch to Drills at the top for drills.
What do Like, Favorite and Dislike do? Are likes public?
Likes are public: what you like shows on your public profile. Favorites are private — use them to save things just for you. Disliked items are hidden from your Library until you tap “Show disliked”.
All three collect under Saved in the Library.
How do I report something inappropriate?
Open the list, drill or player's profile, tap the … menu → Report. It opens an email to us with the details filled in.
Coaching
How do I add the players I coach?
Account → Coaching → My athletes → add them by name. They don't need the app or an email to start. Coach mode comes with Plus, which includes a number of athlete seats — the app shows how many you have left.
Athletes who take over their own account (see below) no longer use a seat — they can keep you as their coach, and the seat is free for someone new.
How do I log for an athlete, or a whole practice?
Tap “Log for an athlete” on a list, pick who you're logging for, and switch between athletes with the “Logging for” chips. “Apply to everyone in this practice” fills tries and difficulty for the whole group.
Or use “Act as” on the roster to see their app and log as them — a banner shows who you're acting as.
How do I see an athlete's progress?
The roster shows each athlete's training card in a line: their overall (or how many skills are proven so far), how it moved over the last four weeks, and a skill that slipped or is about to. Open the athlete → “Training card” to see every skill and compare with any earlier date.
For drill-by-drill progress, open the athlete → “Act as”, then tap Progress on Home (it appears once they've logged a session). You see their screen: first sessions next to their latest on every drill, what's improving, what's slipping, and new bests.
Can I set a new athlete's starting skill ratings?
Yes. On the roster, open the athlete → “Training card”, then “Estimate their skills”. Set a number from 30 to 95 for each skill you've seen; the levels are shortcuts. Skip the rest.
Their card shows each one as “Coach's estimate” until their logged results measure that skill; after four weeks it stays as an older estimate. An estimate is never mixed into a measured rating. If the athlete already gave their own estimate for a skill, you'll see it, and it stays theirs unless you change the number.
How do I assign a list or path to an athlete?
Open it → … menu → “Assign to athlete”. A private list becomes unlisted when assigned, so the athlete can open it — the app asks first.
How does an athlete get their own account?
On the roster, choose “Hand over account…” and enter their email. When they sign in with it, the account and its whole history become theirs and they start on the Free plan. Their seat frees up — a claimed athlete doesn't count toward your limit.
I'm an athlete. How do I add my coach?
Account → My coaches → Add a coach, then search their username. Choose whether they can log for you. If you remove a coach later, the paths they assigned stay with you.
Plans & billing
What do Free, Pro and Plus include?
Free: the full training loop — drills, lists, paths, logging, personal records — with 3 lists and 1 path in Training and 30 days of history.
Pro: unlimited Training, 4 months of history, smart training, advanced stats and adjustable reminders. Plus: everything in Pro, unlimited history, private and unlisted content, sharing with groups, and coach mode.
Account → Your plan shows the current prices in your store.
How do I subscribe?
In the iOS or Android app: Account → Your plan, or any upgrade prompt. Subscriptions go through the App Store or Google Play.
How do I cancel?
Account → Your plan → Manage opens your store's subscription page. Or cancel directly: on iPhone, Settings → your name → Subscriptions; on Android, Google Play → Payments & subscriptions → Subscriptions.
Deleting your account does not cancel a subscription — cancel it in the store too.
How do I restore my purchase on a new phone?
Sign in with the same email, then Account → Your plan → Restore purchases. If it says the purchase belongs to a different account, sign in with the email you subscribed with.
What happens when my plan ends?
Nothing you built is deleted — lists, paths, drills, sessions and records all stay. Plan features pause: smart sessions show every drill, and if you're over the Free Training limit the app asks which lists stay.
Why did my older sessions disappear?
They're hidden, not deleted: each plan shows a history window (30 days on Free, 4 months on Pro, everything on Plus). Upgrade and they're back.
Is there a free trial?
No — the Free plan is the trial. It has no time limit, so you can train with it as long as you like before deciding.
Reminders
How do I turn reminders on or off?
Account → Notifications → Push notifications. Choose how much of a nudge you want: Minimal (only when a session goes stale), Balanced (your usual training days) or Coach me (daily until you log). Changing the frequency comes with Pro.
I'm not getting reminders. What should I check?
First, that notifications are allowed for the app in your phone's settings. Then Account → Notifications → Devices should list this phone.
The bell on Home shows recent reminders and, for ones that weren't sent, why — for example the daily limit or a pause after several were ignored.
Account & sign-in
How do I sign in? Is there a password?
No password. Enter your email and we send you a sign-in code.
I didn't get the code, or it says “Too many codes requested”.
Check spam and promotions, and wait for the resend timer before asking again. There's a daily limit on codes; if you hit it, try again in 24 hours or email us.
How do I change my username or public profile?
Account → Profile: tap your name to change the username, or Public profile for your bio and social links. Your public profile appears with your public lists.
What others see there is under “What's on my public profile?” in Sharing.
How do I change my avatar?
Everyone starts with an avatar made for them. To change it, open Account → Profile → Avatar, or tap “Change my avatar” on your training card. Pick your skin tone, hair, face, headwear, glasses and what you hold. Shuffle tries a new look, and Reset goes back to the one you started with.
Everything is free, on every plan. A few items are earned by training instead: the wristband with your first training day, the watch at 25 training days, the towel at 50, the medal by finishing a monthly challenge, and the chain and the gold headwear colour by reaching Gold in any skill. Locked items in the editor say how to earn them.
Your avatar shows on your training card and your public profile.
How do I sign out everywhere?
Account → Sign out → All devices.
How do I delete my account?
Account → Delete account, then type DELETE. Your account is deactivated right away and permanently deleted after 7 days; sign back in and tap Restore to cancel. Public lists you created stay available, without your name. Deleting doesn't cancel a store subscription.
How do I turn tips or usage analytics on or off?
Account → Preferences: “Show tips and help” and “Usage analytics”.
Contact us
Email: [email protected]
We aim to respond within 24–72 business hours. Writing from your account's email helps us find it.
Deleting your account? See Delete your account for what is deleted and what is kept.